Properties management

Changing a lightbulb, polishing a floor, 24/7 cover

At KWB Residential we take care of all aspects of building management, providing a stress-free property management solution.

From general facilities management to issues of safety and security, we will ensure the smooth running of your residential property whilst adding value to the development and property asset.

As residential managing agents, communication is key to our service. Our use of secure and development-specific web portals for both occupiers and property owners encourages community involvement, allowing regular two-way communication directly with the building manager, as well as the opportunity for comment and feedback.

Our residential management service also offers 24/7 emergency cover, allowing tenants to feel safe in the knowledge that any maintenance or block management issues will be dealt with promptly and efficiently. Provided via our unique KWB Hub, this online reporting system provides fast and easy access to a dedicated, secure website, enabling tenants to report any property management issues. Supported by an emergency telephone service, our central hub will acknowledge a request and immediately alert the relevant support team, offering a stress-free solution to any of your problems or queries.

As part of our block management service we will coordinate planned building maintenance through sensibly budgeted sinking funds, minimising any unwanted surprises. In addition to transparent tendering and best value advice, our comprehensive building management services include:

  • Provision of emergency response services
  • Maintenance and cleaning of communal areas
  • Maintenance of estate roads, landscaped and car parking areas
  • Waste management and recycling
  • Responsibilities for health and safety
  • Fire protection and maintenance
  • Legislative compliance issues
  • Managing site personnel and concierge services
  • Communal area insurance and public liability insurance
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